Shipping policy

SHIPPING POLICY

Last Updated: May 2026

Welcome to NFTOPL – New Fashion Textiles.

At NFTOPL, we aim to deliver your fashion products safely and on time.

1. ORDER PROCESSING

Orders are usually processed within 1–2 business days after order confirmation.

Orders placed on Sundays or public holidays may be processed on the next working day.

2. DELIVERY TIMELINE

Estimated delivery timelines:

• Metro Cities: 3–5 Business Days
• Other Cities & Towns: 4–7 Business Days
• Remote Locations: 5–10 Business Days

Actual delivery may vary depending on courier operations.

3. SHIPPING CHARGES

Shipping charges (if applicable) will be shown at checkout before payment.

Free shipping offers may apply on selected products or order values.

4. ORDER TRACKING

Once your order is shipped, tracking details will be shared through available order communication channels.

Customers can use tracking details to monitor shipment progress.

5. DELIVERY ATTEMPTS

Courier partners may attempt delivery multiple times.

If delivery remains unsuccessful due to:
• Incorrect address
• Customer unavailable
• Order refusal

the shipment may be returned.

6. RTO (RETURN TO ORIGIN)

Orders returned due to rejection, unavailable customer, or incorrect details may affect future order eligibility.

Repeated unsuccessful deliveries may result in restricted service.

7. DELIVERY DELAYS

Unexpected delays may occur because of:

• Weather conditions
• Festivals
• High order volume
• Courier disruptions
• Public holidays

8. DAMAGED PACKAGE

If package appears damaged at delivery, customers should contact support immediately.

9. ADDRESS CHANGES

Delivery address changes may not be possible after dispatch.

10. CONTACT US

NFTOPL – New Fashion Textiles

Email:
newfashion330@gmail.com

Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM

Thank you for shopping with NFTOPL.
Fashion Delivered With Care.